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FREQUENTLY ASKED QUESTIONS


 
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keep up with my NEW WORK!

I would love for you to be the first to know about my new work! An easy way to stay in the loop is by signing up for my newsletter! You can also follow me on my social media pages @ Facebook and Instagram as I'm constantly posting about new work!

THE DIFFERENCE BETWEEN LIMITED & OPEN EDITION PRINTS.

Open edition prints can look virtually the same as their limited edition counterparts, so what's the difference? Let's say you purchased an unsigned print by Andy Warhol. The print looks the same as the original, perhaps even produced from his original silk screens, but not by the hands of artist himself. This would be considered an open edition print, because it was most likely printed in unlimited quantities, in order to be a reasonably priced and allow us all to have an Andy Wahol in our livingroom. 

A limited edition Warhol would be signed by Andy, dated and carry a series number. This means the artist himself created it and produced a limited number of prints or a series. A limited or original edition Warhol would be worth millions and most likely be in a museum. My open edition prints are beautiful, but if you'd like your print to have a higher value someday, opt for a limited edition. I will personally print it in my studio, sign and limit the number of prints. Limited editions will cost a little more and take a little more time to produce, but if you see yourself as a serious art collector, this is the way to go. I'll be glad to walk you through the ordering process on the phone.  

SHIPPING & delivery.

Shipping of prints: You can choose the most cost-effective shipping at checkout, based on the items ordered and their destination. Shipping times range from 1-7 business days. You will receive a tracking number as soon as your order has been shipped.

Large Size Products and Crating Policies 

Due to shipping requirements and the potential for damage, some products over 30" on the short side, or over 40" in length may need to be crated at an additional fee.  Additional crate fees are included in the product total.

  • Crate for MetalPrints over 30x40 to 40x60 $15.00 (required)
  • Crate for MetalPrints over 40x60 $20.00 (required)

Open edition prints over 40' long may require shipping flat, this may require special freight shipping, however my large limited edition prints will most likely be shipped in a tube.

On open edition prints, shipping will be factored in at checkout on the site. For limited edition prints, I will provide shipping estimates before you make your purchase. Please allow additional time for the quote and freight delivery times.

Shipping Outside of the Continental US, Expedited Shipping, and Special Requests

APO shipping is charged full cost and sent via USPS.

Requests for shipping outside of the continental United States, other types of shipping, and expedited shipping will be charged at full cost.

We are not responsible for duties and taxes required for international shipping.

Shipping Quotes are available for large orders or orders shipping to international destinations. Please contact me with the details of the order along with the address being shipped to.

RETURNS / EXCHANGES / REFUNDS.

  • We do not accept returns; all sales are FINAL. (see "can I cancel my order below")
  • We do our utmost to ensure that your prints are packaged carefully and arrive safe and undamaged at their destination.
  • If your prints arrive damaged, please keep all packaging and contact me with your order number for further instructions.

CANCELING MY ORDER?  

In most cases once you order an open edition print, it immediately goes into production. Which is why all print sales are final. However, if you ordered by mistake or changed your mind, please contact me at  as soon as possible and I'll do my best to cancel or exchange it for a different print.

HOW LONG DOES IT TAKE TO PROCESS A REFUND?  

Processing a refund can take up to 7-10 business days, the same with any credit card refund!

HOW DO I RETURN MY PACKAGE?  

Lets hope that never happens. But If a refund is in order or replacement is necessarry, please contact me for instructions.

WHO CAN I CONTACT IF SOMETHING GOES WRONG?  

That would be me. Reach out to me at any time by phone 818-653-5023 or e-mail, but remember I live in the Pacific Time Zone, so not in the middle of the night. I'm good about reading my email in the morning!

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The presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

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This Website Supports Augmented Reality to Live Preview Art

This means you can use the camera on your phone or tablet and superimpose any piece of art onto a wall inside of your home or business.

To use this feature, Just look for the "Live Preview AR" button when viewing any piece of art on this website!

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This Website Supports Augmented Reality to Live Preview Art

This means you can use the camera on your phone or tablet and superimpose any piece of art onto a wall inside of your home or business.

To use this feature, Just look for the "Live Preview AR" button when viewing any piece of art on this website!

Sign-Up For my Mailing List!

Would you like to hear about my new work?
 

I can only share news with you if you share your email address with me.
If you'd like to purchase a print, I'll 
email you a 20% discount code. Thank you and I hope you enjoy my work. Harry
 


 

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The 20% offer is valid for NEW CUSTOMERS only!